VOLTA

‘VOLTA AUTOMATION' (hereinafter the 'Company') values the personal information of data subjects, complies with the personal information protection provisions of applicable laws, 
and will handle the personal information it collects, retains and processes lawfully and appropriately in accordance with those laws, so as to properly perform its business and protect the rights and interests of data subjects. 

* This policy takes effect on : January 01, 2025. 
 

‘VOLTA AUTOMATION' (hereinafter the 'Company') values the personal information of data subjects, complies with the personal information protection provisions of applicable laws, 
and will handle the personal information it collects, retains and processes lawfully and appropriately in accordance with those laws, so as to properly perform its business and protect the rights and interests of data subjects. 

1. Purpose of processing personal information 

The VOLTA AUTOMATION website allows free access to its content without any separate membership registration. 
However, where you wish to submit an online inquiry, we collect certain personal information. 

Purpose of processing (collecting) personal information 
- Purpose of processing: Online inquiries and responses to those inquiries 

Items and method of processing (collecting) personal information 
- Classification: Optional items (when submitting under your real name) 
- Items processed (collected): Company name, name, e-mail, phone number 
- Method of processing (collection): Through the website 

2. Retention period for personal information 

3 years from the date of collection 

The Site retains and uses users' personal information until the purpose of its collection or use has been achieved. 
However, even after that purpose has been achieved, the Site may retain users' personal information where retention is required under applicable laws. 

- Commercial books and important business documents of the Company: 10 years (Commercial Act) 
- Slips or similar documents relating to the Company's commercial books and business: 5 years (Commercial Act) 
- Information relating to books and supporting documents for all transactions: 5 years (Framework Act on National Taxes, Corporate Tax Act)

- Records on contracts or withdrawal of subscription, and records on payment and the supply of goods: 5 years
- Records on consumer complaints or dispute handling: 3 years 
- Books and issued tax invoices or receipts: 5 years 
- Service usage records, access logs and access IP information under the Protection of Communications Secrets Act: 3 months 

3. Procedure and method for destroying personal information 

Where personal information becomes unnecessary — for example because the retention period has elapsed or the purpose of processing has been achieved — the Site destroys it without delay. 
Where personal information must continue to be retained under other laws even though the retention period consented to by the data subject has elapsed or the purpose of processing has been achieved, the Site transfers that personal information to a separate database (DB) or stores it in a different location. 

The procedure and method for destroying personal information are as follows. 

Destruction procedure 
The Site identifies the personal information for which grounds for destruction have arisen and destroys it with the approval of the Company's Personal Information Protection Officer. 

Destruction method 

Personal information recorded and stored in electronic file form is destroyed using methods such as a low-level format so that the records cannot be recovered, and personal information recorded on paper is destroyed by shredding or incineration.

4. Rights and obligations of data subjects and their legal representatives, and how to exercise them 

Data subjects may exercise their rights against the Site at any time, including the right to request access to, correction of, deletion of, or suspension of the processing of their personal information. The rights under paragraph 1 may be exercised online by accessing the Site, completing identity verification and using the personal information management menu, and offline by contacting the Personal Information Protection Officer or the department in charge of personal information protection in writing, by telephone or by e-mail.
The rights under paragraph 1 may also be exercised through a representative, such as the data subject's legal representative or a duly authorized agent. In this case, a power of attorney in the form of Attached Form No. 11 of the “Public Notice on Methods of Personal Information Processing (No. 2020-7)” must be submitted. 
A data subject's rights to request access to, and suspension of the processing of, personal information may be restricted under Article 35(4) and Article 37(2) of the Personal Information Protection Act. Where other laws expressly designate the personal information as subject to collection, its deletion cannot be requested. When a request for access, correction, deletion or suspension of processing is made in accordance with a data subject's rights, the Site verifies whether the person making the request is the data subject themselves or a duly authorized representative. 

5. Measures to ensure the security of personal information 

The Site takes the following measures to ensure the security of personal information. 

- Administrative measures: Establishment and implementation of an internal management plan 
- Technical measures: Management of access rights to the personal information processing system, installation of an access control system, encryption of personal information 
- Physical measures: Access control for unauthorized persons

6. Installation and operation of devices that automatically collect personal information, and how to refuse them 

We use cookies to support your use of the website and to provide related services. A cookie is a small text file that the server operating the website sends to the user's browser and that is stored on the data subject's computer. Data subjects may refuse the storage of cookies; in that case, however, using the website may be inconvenient and some services may be difficult to use. 

▶ Examples of how to configure cookies 

Internet Explorer: Browser Tools menu > Internet Options > Privacy > Settings 
Chrome: Browser Settings menu > Show advanced settings at the bottom of the screen > Privacy content settings button > Cookies

7. Personal Information Protection Officer and department in charge 

The Site takes overall responsibility for matters relating to the processing of personal information and, in order to handle complaints from data subjects and provide remedies for damage in connection with such processing, has designated a Personal Information Protection Officer and a department in charge as set out below. 

▶ Personal Information Protection Officer 
Name : Jo Chang-beom
Title : Director
Contact : admin@voltaautomation.co.kr

▶ Department in charge of personal information protection 
Department : Management Support Department
Person in charge : Choi Jeong-min
Contact : admin@voltaautomation.co.kr

Data subjects may direct any question, complaint or request for remedy relating to personal information protection that arises while using the Site's services to the Personal Information Protection Officer or the department in charge. The Site will respond to and handle such enquiries without delay. 

8. Remedies for infringement of rights and interests 

To obtain relief for an infringement of personal information, data subjects may apply for dispute resolution or consultation to bodies such as the Personal Information Dispute Mediation Committee or the Privacy Infringement Report Center of the Korea Internet & Security Agency. For other reports of, or consultations on, personal information infringement, please contact the organizations below. 

- Privacy Infringement Report Center: 118 (no area code required) (privacy.kisa.or.kr) 
- Supreme Prosecutors' Office: 1301 (no area code required) (www.spo.go.kr) 
- National Police Agency: 182 (no area code required) (ecrm.cyber.go.kr)

Any person whose rights or interests are infringed by a disposition made, or an omission committed, by the head of a public institution in response to a request under Article 35 (Access to Personal Information), Article 36 (Correction and Deletion of Personal Information) or Article 37 (Suspension of Processing of Personal Information, etc.) of the Personal Information Protection Act may file an administrative appeal as provided by the Administrative Appeals Act. 

※ For details on administrative appeals, please refer to the website of the Central Administrative Appeals Commission (www.simpan.go.kr). 

9. Changes to this Privacy Policy 

This Privacy Policy applies from January 01, 2025.